Refund Policy
Customer Care
Refund Policy
We want customers to shop with confidence. Refund or replacement requests are reviewed according to product condition, order details and eligibility.
Eligible Issues
- Damaged item received
- Incorrect item delivered
- Faulty product on arrival
- Missing item from order
How To Request Support
Contact us with your order number, photos of the item and packaging, and a short explanation of the issue as soon as possible.
Review Process
Refunds, replacements or store credit may be offered depending on the issue and product eligibility. Some items may not qualify if used, damaged after delivery, or missing original packaging.